When to ask for help
Good mentors know their limits. Knowing when to hand something on is part of caring well.
Questions beyond your knowledge
Never guess about what Allah or the Prophet said. Allah says:
And do not pursue that of which you have no knowledge. Indeed, the hearing, the sight and the heart, about all those [one] will be questioned.
Quran 17:36 (translation of the meaning)
Do not give fatwas. A mentor does not issue rulings.
Your mentee asks a question you cannot answer.
- They say: Is it okay if I still go to my sister's wedding?
- You say: That is a good question, and I don't know. I will ask, and we can ask a scholar together.
How to refer
Say it
"I don't know, but I will ask."
Ask
A trusted scholar or your local imam.
Return
Share the answer in their words, gently.
Safety comes first
When to get professional help
Danger
If someone may be hurt, or talks about harming themselves, call your local emergency services right away.
Abuse
Do not handle it alone. Contact the proper authorities and the site team.
Mental health
Be kind and listen, then encourage them to see a doctor or counselor.
Privacy and trust
What they tell you stays with you. Share it only when someone is in danger or the site team needs to know to keep them safe.
Your mentee asks a ruling you do not know. What do you say?
Never give fatwas. Say "I will ask", send safety concerns to emergency services and professionals, and keep their trust.
